We're committed to returning your funds and helping you regain control of your investments.
e understand that navigating the chargeback process can be overwhelming. Here are some of the most common questions our clients have, along with clear and concise answers to guide you through every step.
A chargeback is a reversal of a credit card transaction, initiated by the cardholder's bank. It serves as a form of consumer protection against fraudulent transactions, giving you the chance to recover funds from an unscrupulous broker.
If you've been defrauded by a broker and paid with a credit or debit card, you may be eligible to file a chargeback. Our team will evaluate your case to determine the best course of action.
The timeline for a chargeback can vary, typically taking between 4 to 12 weeks. The duration depends on the complexity of the case and the responsiveness of your bank and the broker.
You'll need to provide transaction receipts, communication records with the broker, proof of the fraudulent activity, and any other relevant documentation. Our team will help you gather and organize all necessary materials.
While success rates vary depending on the specifics of your case, our experience and expertise significantly improve your chances of a favorable outcome. We work tirelessly to maximize the likelihood of recovering your funds.